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Product Marketing Weekly Reads – We all know airlines don’t listen to customers…but their CEO didn’t

by pmsadmin | Jan 17, 2018

WEEKLY PRODUCT MARKETING READS January 17, 2018 Product Marketing – Lessons from American Airlines in what happens when you forego NIHITO & ignore VOC If you’re customer-focused, you’re always waking up wondering, how can we make that customer say,...

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